We pride ourselves on our fast shipping and processing times to get you the parts you need! All orders are processed within 24 hours of checkout and picked up by USPS or UPS. You can expect transit time for shipments to the lower 48 states to be between 1-5 days, depending on your distance from Virginia. International shipment transit times can vary depending on location, and will have an estimated ETA when checking out. We provide tracking on all orders, so you will be able to check the status at any time. Please note that it may take 24 hours for tracking data to post. There is always a possibility that USPS or UPS can be delayed, so if you have any questions or concerns about shipping time or if you have not received your order, please reach out to info@hggarage.com.

In the rare case that a part is defective, damaged, or you have been sent the wrong part, please reach out to us as soon as possible and we will take care of it for you! If the part looks to be damaged in shipment, please save all packing materials, and take photos of the condition of the package and damage to the part. We will gladly assist you in solving the issue. Please contact info@hggarage.com for all returns or questions.

You can refer to our vehicle fitment chart under each listing. We link all Manufacturers OEM part numbers with each item, which gives us an accurate list of all the models that the part will fit. Sometimes parts for different years or models may have different part numbers, but are still compatible. These may not necessarily be shown in the vehicle fitment chart due to the differing part numbers. However, if you have any questions on part fitment, fork conversion, wheel swaps, motor swaps, etc, please reach out to us before purchase and we can help verify. We have done many different conversions and have a broad knowledge of fitment.

We have a 30-day return policy, which means you have 30 days after receiving your item(s) to request a return. Please note that we may charge a 15% restocking fee on returns (not including defective, incorrect, or damaged items). To be eligible for a return, your item must be in the same original/new condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@hghgarage.com. Items sent back to us without first requesting a return will not be accepted. You can always contact us with any return questions at info@hggarage.com. Please inspect your order upon arrival, and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions/non-returnable items: Certain items cannot be returned, like sale items, items that have been damaged due to install or user error, custom products (such as special orders or personalized items), hazardous materials, flammable liquids, and/or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember, it can take some time for your bank or credit card company to process and post the refund.

Yes we do! We offer free shipping on all orders to the lower 48 states. For international shipping as well as items shipping to Puerto Rico, Virgin Islands, Guam, Alaska, and Hawaii, etc, the shipping cost will be calculated at checkout. If you have any questions related to shipping costs, please reach out to info@hggarage.com.

Check your tracking number for any updates. If it shows delivered or has been stuck in transit, please reach out to us as soon as possible. If your item has not arrived by the estimated delivery date email us at info@hggarage.com so that we can figure out and resolve the issue.